Earlier this month you may have seen our “Forging Our Path Back to Normal” announcement and Update from Lenin. In these communications we were excited to make two announcements:
- Timelines for custom imported stones was reduced from 180 to 150 days.
- International freight surcharge (IFS) was reduced 11.5%, from $0.26/lb. to $0.23/lb.
Our team has been working diligently to improve processes within shipping & receiving as well as within our warehouses. These improvements lead us to today’s exciting announcement!
Effective immediately we are able to reduce shipping timelines from 15 to 10 business days.
We are committed to Forging Our Path Back to Normal to best serve you and your families.