In our last announcement on August 22, we reduced shipping timelines from 15 days to 10 days. Today we are excited to further reduce IFS charges. EFFECTIVE OCT 3, 2022 IFS rates are now: $0.15/lb on stones from China $0.20/lb on stones from India In the past two months, we have been able to reduce …
Earlier this month you may have seen our “Forging Our Path Back to Normal” announcement and Update from Lenin. In these communications we were excited to make two announcements: Timelines for custom imported stones was reduced from 180 to 150 days. International freight surcharge (IFS) was reduced 11.5%, from $0.26/lb. to $0.23/lb. Our team has …
Forging Our Path Back to Normal: Shipping Timelines Reduced! Read More »
At Salem Stones, we continually work to make improvements in our business. We do this primarily by investing in our people, our processes, and the latest available technology. In fact, our goal as a company is to work in partnership with our customers in “Forging Our Path Back to Normal” within our industry. As a …
Update From Lenin: Custom Stone Timelines And IFS Reduction Read More »
With everything going on in our industry, Salem Stones is consistently the partner I can trust to deliver for our families. The quality and timelines of their custom monuments continues to impress. – Midwest Monument Retailer We continue to hear customer feedback about promise dates of 9-12 months from other suppliers, “It’s our industries new …
Forging Our Path Back to Normal: Reduced Timelines For Custom Import Stones Read More »
In our 15-plus years, we’ve always found it best to be transparent with our customers so that you could trust us and how we do business. To that end, I’m writing to you today to address the operational challenges that may have negatively affected your recent customer experience. As you know, the stone and monument …
Everything you need to know about the new stone, starting with 1) it’s comparable in price and color to domestic stones, and 2) it’s actually available. Not long ago, a client of ours was forced to tell a family in mourning that the domestic grey granite monument they’d ordered was delayed. Again. Obviously, this is …
The monument industry is certainly challenged these days. But Salem Stones strives to help make your business successful, no matter the obstacles. Sometimes that means importing a new granite. Other times it means investing in an all-in-one design and inventory management tool. That tool, Salem Inspire, with its full touch-screen functionality and streamlined processing, will …
Seven Ways Our New Design and Inventory Technology Will Make Your Job Easier Read More »
With great pride we introduce Salem Inspire, a new online platform that makes designing, ordering and tracking monuments easier than ever. This has been a significant investment to offer you the industry’s best resources for your memorial business. Salem Inspire will bring a refreshing and easy-to-use platform for you and your staff to manage your monument sales, …
Why Salem Stones? Because even in a pandemic, we put our customers’ needs first. We know that you want to do your best to take care of the families who are depending on you at a vulnerable and emotional time. We share that sense of responsibility. At Salem Stones, we were determined that the pandemic …
Dear Customer As you are aware, currently Salem Stones charges the customers 20% tariff surcharge on all Memorials from China (in response to 25% US tariffs on Chinese products) Effective October 15th, 2019, US government has changed the customs duty by an additional 5% for all memorials imported from China. In response, Salem Stones will …