Company News

Custom Orders that Arrive Faster than Other Suppliers’ Standard Orders

Pandemic-related shipping and supply challenges caused many of our customers to take custom stone options off the table. That decision was perfectly understandable. Now, though, we have forged a path back to normalcy at Salem Stones, and that means, I am happy to say, we are seeing trends toward more customers and families looking to …

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More Great Changes: Shipping Times Reduced from Columbus Warehouse

Another exciting announcement as we continue to improve the customer experience: We are reducing shipping times on all orders from 10 to 5 days.  EFFECTIVE IMMEDIATELY: Every order out of our Columbus Warehouse will be ready to ship in 5 days, whether it is a blank or custom stone.  Other recent announcements from our  “Forging …

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Forging Our Path Back to Normal: Shipping Timelines Reduced!

Earlier this month you may have seen our “Forging Our Path Back to Normal” announcement and Update from Lenin. In these communications we were excited to make two announcements: Timelines for custom imported stones was reduced from 180 to 150 days. International freight surcharge (IFS) was reduced 11.5%, from $0.26/lb. to $0.23/lb. Our team has …

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Forging Our Path Back to Normal: Reduced Timelines For Custom Import Stones

With everything going on in our industry, Salem Stones is consistently the partner I can trust to deliver for our families. The quality and timelines of their custom monuments continues to impress. – Midwest Monument Retailer We continue to hear customer feedback about promise dates of 9-12 months from other suppliers, “It’s our industries new …

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