Custom Orders that Arrive Faster than Other Suppliers’ Standard Orders

Pandemic-related shipping and supply challenges caused many of our customers to take custom stone options off the table. That decision was perfectly understandable. Now, though, we have forged a path back to normalcy at Salem Stones, and that means, I am happy to say, we are seeing trends toward more customers and families looking to …

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More Great Changes: Shipping Times Reduced from Columbus Warehouse

Another exciting announcement as we continue to improve the customer experience: We are reducing shipping times on all orders from 10 to 5 days.  EFFECTIVE IMMEDIATELY: Every order out of our Columbus Warehouse will be ready to ship in 5 days, whether it is a blank or custom stone.  Other recent announcements from our  “Forging …

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You Dream It, We Create It: Every memorial tells a story, and every story is different

Many families find great solace by memorializing a loved one with a unique design that truly captures their essence. However, during the pandemic, supply chain challenges caused many customers to settle for whatever they could get, which was often the most basic memorial. As we return to normal, we want you to know that you …

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Forging Our Path Back to Normal: Shipping Timelines Reduced!

Earlier this month you may have seen our “Forging Our Path Back to Normal” announcement and Update from Lenin. In these communications we were excited to make two announcements: Timelines for custom imported stones was reduced from 180 to 150 days. International freight surcharge (IFS) was reduced 11.5%, from $0.26/lb. to $0.23/lb. Our team has …

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